- Captain and Crew will be required to wear face masks. - It is recommended that guests wear masks but it is not required. - The boat will be wiped down extensively with sanitizing wipes between tours. - Guests will confirm they have not had any symptoms or have been exposed to anyone that has tested positive for Covid-19 in the past 14 days. - On public cruises guests will have their temperature scanned prior to boarding to assure no fever symptoms are present.
Yes! Riders who are of age are welcome to bring beer, wine or pre-mixed cocktails (no hard alcohol) to enjoy on their Cycleboat ride! Of course non-alcoholic beverages are okay too! We have ice, water coolers and cup holders on board to make sure you always have a cold drink on hand. This should go without saying, but we’re going to say it anyway: you must be 21 or older (and have the ID to prove it) if you plan on drinking adult beverages on the Cycleboat. Please keep in mind that open containers are only allowed on board the Cycleboat and cannot be taken back onto the dock.
Hard alcohol is the same as liquor, spirits, or a distilled drink. As a rule of thumb if the drink is over 20% ABV(Alcohol by Volume) it is not allowed on the Cycleboat. Hard Seltzer is perfectly fine to bring. In fact, it's our favorite!
We strongly recommend you make reservations beforehand, especially if you're a larger group. However, reservations are not required, you can book online the day of. If you're feeling lucky and spontaneous you can even pay at the dock right before a tour(if seats are available).
Not at all! Our riders always comment on how surprisingly EASY the Cycleboat is to pedal, especially compared to Pedal Trolley's on the street! We can raise and lower the paddlewheel to increase or decrease speed and resistance. We also have a motor, if you get tired.
26 (for public cruises we limit the boat to 22 passengers). When booking a private tour each guest over 22 people will incur an additional fee. Our New Cycleboat has 12 pedal stations seated around a central bar and additional seating for non-pedalers or those who would like a break from pedaling. There is also plenty of room to stand up and walk around. If 8 seats are not booked for a particular cruise by 8PM the night before we reserve the right to cancel the tour and issue refunds.
Unfortunately at this time we only hold reservation slots that are paid in full. We would recommend booking in advance to secure your slot and then cancelling before a penalty would be imposed if necessary. We also realize that booking a full boat can be expensive for one person and encourage the person booking to recoup funds from other participants ASAP via cash sending apps.
Our standard cancellation policy is as follows: Full boat - Cancellations must be made at least 30 days prior to the tour for a refund. Cancellations made more than 7 days prior to your tour, but less than 30 days in advance, will receive a voucher for a future tour. Any cancellations made within 7 days of your tour or no shows will NOT be entitled to a refund. Individual Tickets - Cancellations must be made at least 10 days prior to the tour for a refund. Cancellations made more than 3 days (72 hours) prior to the tour, but less than 10 days in advance, will receive a credit for a future tour. Any cancellations made within 72 hours of your tour or no shows will NOT be entitled to a refund.
Our boat captains and deckhands work very hard to ensure you have the best possible experience. While tipping is certainly not required, if our crew shows you a good time and you’re feeling tipsy, please feel free to show them you are happy with their service! No cash? No problem, our crew has their own Venmo account!
We strongly recommend planning to arrive at least 15 minutes early for your Cycleboat ride. For a public tour the boat will leave on time (without you). If you have booked the full boat, we will wait to leave but it will shorten your tour because we have a daily schedule to keep.
Yes! Children 8 and older are allowed onboard for private full boat cruises. For public tours guests must be 13 and older. Guests under 18 must be accompanied by a parent or guardian over the age of 25.
The Cycleboat pedals rain or shine thanks to a protective canopy that covers the boat. In the case of extreme weather including thunder, lightning or high winds, the captain has the authority to cancel the tour. Riders will be provided with a credit to book another day. Your safety is our top priority.
While our service is here to provide you with a fun filled time, your safety is our number one priority. Each of our Cycleboats have been inspected and certified by the U.S. Coastguard and are equipped with all necessary safety equipment including life preservers for adults and children.